Faq
We currently ship to England, Wales, Scotland, and Northern Ireland.
Orders are usually processed and shipped within 1–2 business days.
Delivery typically takes 3–5 working days, although some products may take 7–10 working days.
No. Orders placed on weekends or holidays will be processed on the next business day.
Yes. Depending on the size or quantity of the order, your items may arrive in multiple packages.
Once your order is shipped, you will receive a tracking email. You can also check your order status through your Account/Login page.
Some shipping carriers take up to 48 hours to update tracking information after collection.
Yes. Please contact us within 24 hours of placing your order at support@partyngifts.co.uk
First check your tracking details and delivery address. If the order still hasn't arrived, contact support@partyngifts.co.uk with your order number.
We offer a 30-day refund policy, starting from the date the goods are delivered.
Returned items must be unused, in resellable condition, and include all original packaging and tags.
Email support@partyngifts.co.uk with your name, order number, and reason for return. We will send you a Returns Authorization Form.
Once the return reaches our warehouse, refunds usually take 5–7 business days to process.
Refunds are issued back to the original payment method, such as your credit card or PayPal.
Please contact us immediately and provide photos or videos of the issue so we can investigate and resolve the problem.
Yes. We collect information such as name, address, email, and phone number to process orders and provide customer service.
Yes. Cookies are used to improve website functionality and enhance the user experience.
We may share information with trusted partners such as payment providers, banks, and shipping carriers in order to process your order.
Yes. We reserve the right to limit or cancel orders if necessary, including orders suspected to be placed by resellers or distributors.
You can contact us at:
Email: support@partyngifts.co.uk
Address: 40A Wilbury Way, Hitchin, Hertfordshire, SG4 0AP
Company: SAANVI (PORTCHESTER) LIMITED